WENDY FOSTER
ONLINE STORE POLICIES
ONLINE SHIPPING POLICY:
Shipping costs are determined according to order total. All orders are typically shipped within 2-3 business days.
Expedited shipping is available upon request within reason. Please contact us at online@wendyfoster.com before placing your order for all special requests regarding shipping. While we certainly strive to meet the needs of our valued customers, we may not be able to accommodate all special requests.
Select items have shipping restrictions due to size & value. We reserve the right to determine safe and efficient shipping means. Jewelry, hats, and one-of-a-kind pieces may incur separate shipping charges.
PICK UP POLICY:
Online orders can be made available for pickup at Wendy Foster State Street, downtown Santa Barbara for no additional fee. Pick-up orders are available M - F 11am - 5pm. Please allow at least 48 hours and contact us at online@wendyfoster.com to arrange pick up. Orders will only be available to pick up at the designated pick up location and are not transferrable. Please contact us if you have any questions regarding your pick-up order. Please note, we cannot guarantee pick up at all Wendy Foster locations due to inventory location and allocation.
WENDY FOSTER RETURN POLICY:
We are happy to offer returns and exchanges on all online purchases. If you decide that what you have ordered is not right for any reason, please contact us at online@wendyfoster.com to inquire. All returns must arrive unworn, unwashed, and in original condition with tags intact. We require return packages to be post-marked within 10 days of receipt. Customers are responsible for all shipping fees incurred with returns and exchanges. Please contact us at online@wendyfoster.com if you wish to process an exchange by mail.
If these requirements are met, you will receive a full refund minus the original shipping charge 2-3 days following our receipt of the returned product. Please include all of your contact information inside your return package.
PRIVACY STATEMENT & PERSONAL INFORMATION
Wendy Foster Clothing Stores is committed to the privacy rights of our customers while visiting our locations and using our website.
When you complete a purchase online, as part of the buying and selling process, we collect the personal information you provide us with such as your name, address and email address.
Email Marketing: With your opt-in permission only, we may send you emails about our store, new products and other updates.
It is our policy to collect only information which is relevant for the purposes of processing and we DO NOT sell, trade, or share this information without the direct consent of the consumer.
SECURITY
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored securely on our privately protected server.
We reserve the right to refuse service to anyone for any reason at any time.
Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Wendy Foster Inc..